Student Counselling Service

In collaboration with Vitae, we provide all students with access to individual counselling services and trauma support.

You can access independent counsellors and psychologists, who are based throughout New Zealand. This service is available 24 hours, 7 days a week through Vitae.

Contact Vitae on free phone 0508 664 981 or fill out the online self-referral form.

To find out more, if you feel comfortable, have a chat with your tutor, mentor, or learning support tutor, as they can also help you access Vitae’s services.

You should be able to make an appointment within 2-3 working days. Urgent appointments can also be made.


The counselling service is totally confidential. For identification purposes only, you will need to provide your WelTec ID number and the name of the programme you are enrolled in. Anything you discuss with your counsellor is confidential; no one else receives any details about your discussions without your permission.


The first three sessions are free. Please note, if you cancel an appointment without giving 24 hours notice, you may be charged 50% of the normal counselling fee.

Assistance for all types of issues

Vitae’s team of counsellors can help with a huge range of issues, no matter how big or small, and these may include:

  • Personal or study stress
  • Relationship problems
  • Conflict situations
  • Anxiety
  • Depression
  • Grief/loss
  • Violence
  • Harassment
  • Personal Trauma
  • Addictions


Contact Vitae

Phone: 0508 664 981

Have a question
or feedback?

Call us on 0800 935 832
or send us a message