Representatives who are contracted to WelTec are required to meet a high standard of professionalism, integrity, objectivity, transparency and confidentiality.
All agents who represent WelTec are required to comply with the principles and standards in:
Read the Code of Practice here
The 2016 Code is also available in other languages along with a pamphlet that provides a summary of important information for international students and their families: Read about it here
New Zealand is a signatory to the London Statement of Principles. These principles promote best practice among education agents and consultants supporting international students.
The principles require agents and consultants to:
New Zealand Privacy Act 1993
Agents/agencies must comply with the requirements of the New Zealand Privacy Act 1993. This includes (but is not limited to) complying with the information privacy principles, as detailed here
The full text of the Privacy Act 1993 is available here
If you have any complaints about the service provided to you by a registered WelTec agent, please let us know and we will investigate and respond to your concern.
If you wish to change your agent, let us know here.