Novel Coronavirus Update

Published on

The New Zealand Government has announced it is placing temporary entry restrictions into New Zealand on all foreign nationals travelling from, or transiting through, mainland China. This is to assist with the containment of the novel coronavirus and to protect New Zealand from the disease. You can read the full statement here: New Zealand to restrict travel from China to protect against coronavirus .

The health and wellbeing of our students and staff is a priority. We are taking precautionary measures and following advice from the Ministry of Health and Ministry of Education. You can read what  Whitireia and WelTec are doing and our FAQs below.

Up-to-date information can be found at:

We will continue to provide updates on our website. Please contact us on +64 9 379 4666 (Auckland) or +64 4 920 2505 (Wellington) if you need advice or have questions about your courses or programmes.


Novel Coronavirus FAQS

Q: What can I do to protect myself?

To keep yourself well, the World Health Organization (WHO) recommends the following:

  • Wash hands frequently, especially after contact with ill people or their environment
  • Avoid close contact with people who are sick
  • Avoid close contact with sick farm animals or wild animals
  • People with symptoms of acute respiratory infection should practice cough etiquette: maintain distance, cover mouth, and cover coughs or sneezes with disposable cloths or clothing

Q: I have recently arrived from, or transited through, mainland China. What should I do?

The NZ Ministry of Health has provided the following advice:

  • Please register your details with Healthline on 0800 358 5453 within 24 hours of arrival. Registering will help Healthline provide you with health information, advice and support.
  • Self-isolate for 14 days. Self-isolation means avoiding situations where you could infect other people. If you are unsure if you should be self-isolating, please contact Healthline for free on 0800 358 5453.

Q: What happens if travel disruptions mean I can’t return to New Zealand, or self-isolation prevents me from attending classes?

We are aware that travel and self-isolation requirements may affect your ability to start or continue your studies. Please contact us on +64 9 379 4666 (Auckland) or +64 4 920 2505 (Wellington) so we can help you with your course work or programme arrangements.

Q: Does WelTec or Whitireia have any reported cases of the virus?

WelTec and Whitireia have so far received no reports of staff or students being directly affected by coronavirus (COVID-19). We have advised staff and students of the Ministry of Health’s recommendations about the virus.

Q: What can I do to protect myself?

Practice good hand hygiene and cough etiquette - maintain distance, cover coughs and sneezes with disposable tissues or clothing, and wash hands before touching your face or eating.

Q: Do I need to wear a face mask?

Refer to the information provided by the Ministry of Health.

Q: I’ve returned from China, transited through China, or been in close contact with someone who may have been exposed to the virus. What do I need to do?

All students who are deemed at high risk of exposure to the coronavirus (COVID-19) are required to self-isolate for 14 days.

It is important that you call Healthline on 0800 358 5453 or your medical doctor (if you have one) for information on self-isolating, advice and support.

Q: What should I do if I become ill?

If you are in New Zealand, please call your local medical clinic or the Healthline number 0800 358 5453. This number is for all coronavirus (COVID-19) health-related issues. It’s free to call, available 24 hours a day, 7 days a week, with interpreters on hand to help with translation. Please call first before visiting a doctor.

Q: What are WelTec and Whitireia doing to keep me safe?

All students who are deemed at high risk of exposure to coronavirus (COVID-19) are required to self-isolate for 14 days. You can read more about self-isolation on the NZ Ministry of Health website.

We have installed additional hand sanitisers across our campuses and have introduced more rigorous cleaning of teaching and student spaces. Public facilities on campus are cleaned regularly.

International Support staff will include information during Orientation (Wellington on 26 February 2020; Auckland on 28 February 2020) about the symptoms and risks of this virus to students.

 

Enrolling And Starting My Studies 

Q: What do I do if I am enrolled in Trimester One study and cannot travel?

We are committed to doing everything we can to help you start or continue with your studies. If you are a Wellington student please email international.support@wandw.ac.nz or call +64 4 920 2505 to speak to the International team about your study options. If you are an Auckland student please email international.support.auckland@wandw.ac.nz or call +64 9 379 4666 to speak to the International team about your study options.

Q: Can I defer my study or get a refund?

Please contact our staff for advice.  If you are a Wellington student please email international.support@wandw.ac.nz or call +64 4 920 2505 to speak to the International team about your study options. If you are an Auckland student please email international.support.auckland@wandw.ac.nz or call +64 9 379 4666 to speak to the International team about your study options.

Q: Is Orientation going ahead?

Yes. International Orientations are going ahead in Auckland and Wellington as planned.

Q: I’m concerned about being exposed to the virus. Do I have to attend classes?

Yes. As the risk of exposure is low (no current cases in New Zealand), there is no immediate or serious threat to health or safety. All students who are at high risk of having been exposed to the coronavirus (COVID-19) are required to self-isolate for 14 days.

Q: I have been approved for a student visa, but due to travel restrictions am unable to arrive in New Zealand by the “first entry before” date on my visa. Do I need to apply for a new student visa in this situation?

We are aware that some students hold visas with travel conditions indicating a date that they must enter New Zealand by and have been concerned that, due to the travel restrictions, they may miss that date. To help with this, Immigration NZ has decided to extend the “first entry before” date on all student visa holders affected by the travel restrictions. More details will be released about this process on the Immigration New Zealand website.

Q: I have more questions about my student visa. Who can I talk to?

Student visa holders or applicants who have any questions regarding the visa status should contact Immigration New Zealand about their situation.

 

The Healthline number 0800 358 5453 is for all coronavirus (COVID-19) health-related issues. It’s free to call, available 24 hours a day, 7 days a week, with interpreters on hand to help with translation. Please call first before visiting a doctor.

Please let us know if you are currently self-isolating and need any assistance by calling Wellington campuses at 64 4 920 2505 or email international.support@wandw.ac.nz; or Auckland campus at 64 9 3794666 or email international.support.auckland@wandw.ac.nz  

Have a question
or feedback?

Call us on 0800 935 832
or send us a message