Jamie Smiler

Centre of Learning: Business, Hospitality and Tourism

School: School of Hospitality

Teaching Programme: Certificate & Diploma in Tourism and Travel

Present research/professional speciality: I am currently working with Tourism Industry Aotearoa to produce the Annual State of the Industry report. The project was delivered to them in 2017 and received an unprecedented amount of media coverage and a call to action from the Tourism Minister to address freedom camping issues. I have also just completed the rebranding and website project for Regional Tourism New Zealand which has been highly successful.

 

Overview

Ko Okahuatiu te maunga

Ko Waikakariki te awa

Ko Repongare te roto

Ko te Whanau a Kai te hapu

He uri o te Turanga nui a Kiwa me Te Whanau o Ngati Turi ahau,

Ko Jamie Smiler toku ingoa

 

My research focus is connected to tourism businesses and what can help them succeed. I have worked on research into the growing Chinese market and have recently written a comprehensive report for Tourism Industry Aoteaora which looks some of the key performance indicators of the industry as well as how key industry stakeholders perceive the current state of the tourism industry.

 

Academic Qualifications

Masters of Management (Completing in 2018)

Post Graduate Diploma in Management, Massey University

Certificate of Adult Education and Training, Southern Institute of Technology

Bachelors of Commerce & Administration, Management, Human Resource Management and Industrial Relations

Bachelors of Arts, Te Reo Maori, Maori Studies

 

Professional Positions Held

2018: MBIE Tourism Data Domain Plan group 

2017 - 2018: Tourism Industry Aotearoa Insight Framework Advisor 

2016 - current: Tourism Industry New Zealand Trust Scholarship Board 

2015 - current: Wellington Chamber of Commerce member

2015 - current: Academic Staff Member, WelTec 

 

Professional Distinctions and Memberships

2018: MBIE Tourism Data Domain Plan group

2017 - 2018: Tourism Industry Aotearoa Insight Framework Advisor 

2016 - current: Tourism Industry New Zealand Trust Scholarship Board

 

Peer Reviewed Journal Articles

Smiler, J. (2018). New Zealand Tourism - State of the Industry. December 2017. Tourism Industry Aotearoa retrieved from https://tia.org.nz/assets/Uploads/State-of-the-Tourism-Industry-2017-final.pdf

Smiler, J. (2018) Tourism 2025 Scorecard >2017. Tourism Industry Aotearoa retrieved from https://tia.org.nz/assets/Uploads/tourism-2025-scorecard-for-webpage.pdf

Smiler, J. A., & Ransfield, A. K. Understanding the Touristic Behaviour of the Free and Independent (FIT) Chinese Outbound Visitor Market within a New Zealand Regional Context: An Exploratory Study. (2016). In Jamie Smiler(Chair), Kaikoura RTO stakeholders symposium. Presented at WelTec, Kaikoura.

Smiler, J. A., & Ransfield, A.K. (2017). Understanding the Touristic Behaviour of the Free and Independent (FIT) Chinese Outbound Visitor Market within a New Zealand Regional Context: An Exploratory Study. Presented at 4th World Research Summit for Tourism and Hospitality: Innovation, Partnerships and Sharing, Orlando, FL: United States.

Smiler, J. Reviewing abstracts for 2ND USA - China Tourism research and Industry Dialogue. Orlando, FL: United States.

Smiler, J., Ransfield, A. K., & Smith, W. (2015). Cultural differences within learners: Applying Hofstede's theories to the classroom. (2015). Presented at The Good Oil Forum, WelTec, Petone, New Zealand.

 

Other Forms of Dissemination

https://www.stuff.co.nz/business/101001499/tourism-confidence-is-strong-but-lack-of-skilled-staff-a-major-issue

http://www.scoop.co.nz/stories/BU1801/S00458/tourism-business-confidence-strong.htm

https://www.stuff.co.nz/business/better-business/101045153/how-tourists-see-new-zealand--beautiful-but-expensive

https://www.stuff.co.nz/timaru-herald/news/101031114/tourism-spend-exceeds-200-million-mark-for-timaru-and-mackenzie-districts

https://www.hotelmanagement.com.au/2018/02/02/new-zealand-tourism-confidence-strong/

http://www.etbtravelnews.global/tag/jamie-smiler/

http://tourismticker.com/2018/01/31/visitor-experience-and-infrastructure-top-operator-concerns/

https://www.pressreader.com/new-zealand/sunday-star-times/20180204/282385514959997

http://www.businessmigrationnz.co.nz/index.php/immigration-news/1075-30-01-18-tourism-boom-set-to-continue-but-worries-about-shortage-of-kiwi-workers

http://australia.people.com.cn/n1/2018/0201/c408038-29798978.html

http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11984778

http://www.epochtimes.com/gb/18/1/31/n10102858.html

http://www.chinanews.com/hr/2018/01-31/8437749.shtml

https://tia.org.nz/resources-and-tools/insight/new-insight-partnership/

https://tia.org.nz/resources-and-tools/insight/state-of-the-tourism-industry-2017/

 

Research Contributions

Kotahitanga - Tourism Education Forum, held at WelTec February 2017

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