New Zealand Certificate in Business (Administration and Technology) (Level 3)

Gain intermediate skills in writing, computing and communication. Learn to use Microsoft Office programs such as Word, Outlook, Excel and Access. Understand and produce financial documentation. Build skills in administration, reception and customer service, and how to work effectively in teams.

What you will learn

  • Gain Microsoft Word formatting skills to intermediate level

  • Use Excel spreadsheets and PowerPoint

  • Improve your typing speed

  • Produce business documents

  • Practise minute-taking for meetings

  • Improve customer service and communication skills
  • Learn database management using Microsoft Access
  • Gain introductory web content management skills


Career options

  • Office administrator
  • Administration assistant
  • Customer service officer
  • Personal assistant
  • Receptionist
  • Data entry operator


Entry criteria

Under 20 years

10 credits NCEA Level 1 Literacy and 10 credits NCEA Level 1 numeracy or evidence of equivalent study/work experience.

Over 20 years

If you’re 20 years or over, you may qualify for special admission on this programme. Contact us if you don’t meet the Under 20 entry criteria.

International students

IELTS 5.5, no band below 5.0, or equivalent.


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