Course title   

Communications for IT

Course Codes          

IT5502

Level  

5

Status            

Compulsory

Credits

15

Prerequisite 

None

Course offered in

Refer to Programme Course Selection Sheet

Co-requisites

None

Duration

1 trimester

           

Aim

To introduce learners to the theories, principles and practical skills associated with effective communication in relation to Information Technology contexts.

 

 

Course content

Principles of effective communication strategies, Business communication practices including: meeting techniques, interviews record keeping, technical writing and use of mainstream business software, Principles and practices of team and group work, leadership, negotiation, conflict management, workplace ethics and legal implications, Verbal and non-verbal communication

Use of citations and referencing techniques, Effective oral presentations

 

 

Learning objectives

  1. Describe effective ways to influence and improve communication in a business setting and demonstrate knowledge of the principles of communication methodologies and influences
  2. Undertake a range of business communication techniques and practices
  3. Apply effective communication strategies through co-operative work in a group, leadership, negotiation techniques and conflict management
  4. Demonstrate an understanding of workplace ethics, law, cultural awareness, and Te Tiriti o  Waitangi
  5. Verbally present information in a professional manner

Have a question
or feedback?

Call us on 0800 935 832
or send us a message